IN THIS SECTION, WE EXPLAIN HOW TO ORDER AND RECEIVE YOUR CUSTOM MADE NECKWEAR IN A FEW CLICKS.
Start by filling out our Request for Quotation Form to describe what you need. Please make sure to indicate the following essential information:
► The fabrics, sizes and quantities you would like for your scarves, ties, bow ties and/or pocket squares.
► The date you would like to receive your order (our current delivery time is 5 to 6 weeks).
► Any specific request you may have in terms of packaging, design, finishing...
Once we receive your request, we immediately start working on your personalized quotation you can expect within a few business hours.
If you have questions, the expert who has written your quotation will provide you with the right answers and recommendations.
If you need help to select for instance the most appropriate fabrics for your scarves, ties, bow ties or pocket squares, ask for swatches: we send them for free!
We strongly recommend you compare with other quotations you may have received:
► We offer competitive and all-inclusive prices (no hidden fees, unexpected customs duties or shipping costs), our terms are clear and we guarantee the best quality.
► We are a U.S. Corporation, operating from Sarasota, FL.
► We are humans, not machines! We assign you a Project Manager who will be your personal contact throughout your project. He/she can be contacted any time if you have questions.
When your order is confirmed, your Project Manager handles all the necessary tasks until delivery.
If you sent us your design, the production will be launched right away. If you have requested our design services, one of our designers will immediately start creating your scarves, ties, bow ties or pocket squares. Within a day or two, we will submit a number of digital artwork proposals for your consideration. Your request for changes and modifications to the artwork are permitted until production begins.
Your Project Manager follows up with the factory to make sure that the production perfectly meets your specifications and that your order is delivered on time.
Our quality policy is Zero Defects: Your scarves, ties, bow ties or pocket squares are inspected throughout the manufacturing process and those that do not pass our strict controls are neither delivered nor charged.
Once your finished products are on their way from the plant, your Project Manager notifies you of the exact delivery date. When we receive your custom neckwear in our HQ in Sarasota, FL, we inspect them a very last time. Then we carefully pack and ship them generally with FEDEX.
After we process your shipment, we send you the tracking number and make sure your package reaches its final destination.
If you think ANNE TOURAINE, Inc. is the right supplier for the design and production of your custom scarves, ties, bow ties or pocket squares, contact us now to describe what you need. Expect in a few business hours a detailed quotation with great prices. It is free and does not commit you to anything!
We look forward to serving you!